McKinsey & Company | November 11, 2018
How did your experience in service make you a better consultant?
Pilots love options and priorities. When you’re flying in foreign airspace and dealing with the daily challenges of bad weather, rough seas, and rapidly-evolving missions, you’re always thinking ahead of the jet, anticipating friction points and planning for contingencies so you can complete your mission. When you’re feeling overloaded, you focus on the biggest priorities and load-shed the unimportant stuff. The same is true for our teams at McKinsey. We try to anticipate our clients’ needs and stay ahead of the problem, so we can advise our clients as they navigate a path to success. When a problem feels too big to tackle, we focus on the areas that will make the biggest difference – that’s our structured approach to problem-solving.