How Utilities Are Transforming Outage Management Into Rapid Recovery

By Green Tech Media | October 28, 2019

ComEd knew there would be benefits from using smart meters during outages but had trouble quantifying them to regulators at the time. The results have exceeded the utility’s expectations. Now ComEd can ping more than 500 meters in under a minute to locate trouble spots during widespread outages. Now, the utility doesn’t provide an estimated time of restoration to a customer without pinging the meter first in order to ensure greater accuracy.

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By MIT Sloan CDO