Will recruiting challenges slow grocery’s digital transformation?

By Tom Ryan | RetailWire | February 25, 2020

According to McKinsey’s study, “Digital Disruption At The Grocery Store,” recruiting digital talent will be a major hurdle for grocers as consumers increasingly adopt home delivery and omnichannel options such as curbside pickup in the years ahead.

Large technology companies and tech start-ups, according to the study, continue to have first dibs on graduating data scientists, tech engineers and other specialists. McKinsey wrote in the study, “We believe that is a major issue, since digital talent may be the single most important determinant of a company’s likelihood to succeed in the grocery market in the next few years.”

The study noted that while retaining and training existing talent should be emphasized, several additional steps can be taken to better compete with Silicon Valley for talent.

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By MIT Sloan CDO
MIT Sloan CDO