April 7, 2025 I Mark Sullivan I Fast Company
Shopify CEO Tobi Lütke shared an internal memo on X Monday that stressed the importance of using AI effectively in daily tasks. In fact, he wrote, using AI is now a “fundamental expectation” of Shopify employees.
Shopify product designers are now expected to use AI tools to do all platform feature prototypes. The results, Lütke says, are more exploratory and faster to produce and share. Shopify already provides employees with access to various AI coding tools from GitHub (Copilot), Cursor, and Anthropic (Claude Code).
“Our task here at Shopify is to make our software unquestionably the best canvas on which to develop the best businesses of the future,” Lütke writes in the memo, which he said he posted to X because he believed it was about to be leaked. “We do this by keeping everyone cutting edge and bringing all the best tools to bear. . . . For that we need to be absolutely ahead.”
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