Building Trusting Relationships at Work with Deborah Ancona

Do you sometimes struggle to build trusting relationships in your workplace, especially with the distance of remote and hybrid work?  You’re not alone. In this episode, I talked with MIT Professor Deborah Ancona about the essential skills of inquiry, advocacy, and connecting that leaders can use to foster trust inside and outside their organizations. Discover the power of balancing these skills in a distributed leadership model, and learn practical steps to cultivate strong external networks. Listen to find out how these strategies can enhance team dynamics and drive exceptional results. Key topics include:

  • Distributed Leadership Model: In an exponentially changing world, it’s crucial to empower leadership at every level, not just the top. This decentralized approach ensures that leaders closest to the issues are making informed decisions in real time.
  • Balancing Inquiry and Advocacy: A successful leader not only inquires and empathizes but also confidently advocates for their team’s needs. It’s about creating a dialogue that allows for both understanding and strong representation.
  • The Power of External Relations: Building an external network isn’t just about casual conversation. It’s about intentional connections that can drive innovation and strategic insight, ensuring that both leaders and teams remain aligned with the rapidly evolving business landscape.

Listen to the episode here.

By MIT Sloan CDO
MIT Sloan CDO