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CPG / Retail

Retail 2020: A Look At Customer Experience Trends That Will Reshape The Industry

A conversation with Anand Janefalkar, UJET and Peter Kuykendall, Mercari

As Founder and CEO of UJET, Anand Janefalkar is focused on leading UJET into its next stage of growth by providing the tools and technology businesses need to create an …

By MIT Sloan CDO
MIT Sloan CDO
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In 2020, DTC brands will hit a revenue wall

By Cale Guthrie Weissman | ModernRetail | January 2, 2020

A DTC shift is on the horizon.

Over the last few years, many companies have risen to prominence with the promise of being direct: They would sell products directly to customers, mostly …

By MIT Sloan CDO
MIT Sloan CDO
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When machine learning packs an economic punch

By Peter Dizikes | MIT News | December 20, 2019

A new study co-authored by an MIT economist shows that improved translation software can significantly boost international trade online — a notable case of machine learning having a clear impact on economic activity.

By MIT Sloan CDO
MIT Sloan CDO
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